During my time in Toronto, one of the most infuriating things to deal with was the TTC, the city’s public transit service. As I’ve mentioned before, it’s quite inefficient, antiquated and miles behind Taipei’s or Hong Kong’s public transit services. But what was really bad was the attitude of quite a number of drivers, who thought it was cool to squeeze passengers into already-full buses, drive off quickly from stops while ignoring onrushing passengers and behave surly. Apparently even this pales in comparison to what many TTC passengers have faced, as this Star article reports. Granted, the majority of TTC staff and drivers probably do a good job and are decent employees, but the number of ignorant and callous employees is not insignificant.